Customize your Notifications

Update and customize your personal notification preferences

  1. Click on your name in the lower left-hand corner and then select My settings
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  2. Select Notifications in the pop-up window
  3. From there, you can toggle the Blue On / Off Button to turn on or off all platform notifications. And you can expand on options for "Announcement Comments & Reactions," "Chat," and "To-Do's" as well as each Space you are part of
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Note: 
Platform or space owners and those who create content such as announcements can still choose to force important notifications to your account outside of preferred notification settings on a case-by-case basis

  • To customize notifications related to announcements, select the down arrow next to "Announcement Comments & Reactions." From there, you can choose whether or not you receive notification updates for posts you create or interact with, and whether or not you receive them via "Push" or "Email." Don't forget to select Save to update your preferences.
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Note:
A "Push" or "Push Notification" is an alert sent by the Trusted Family 2 (TF2) app and will only received on devices where the app is downloaded and where you have signed in. This is not the same as a text message.

  • To customize notifications related to chat, select the down arrow next to "Chat." From there, you can choose whether to receive chat notifications via push, email (once every 24 hours), or never if you don't select either option. Don't forget to select Save to update your preferences.
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  • To customize notifications related to To-Do's, select the down arrow next to "To-Do's." From there, you can choose whether you prefer to receive new or updated notifications on To-Do's via push notification, email, both, or never if you don't select an option. Don't forget to select Save to update your preferences. 
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  • Users also have the ability to customize their notifications on a Space by Space basis. If you continue scrolling down the notifications section, you will reach "Space-Specific Notifications" which will be further subdivided by all the spaces you are a part of.
    To customize the notifications for a specific space, select the three dots "..." button to the right of Announcements under a Space section and then select Edit.
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  • A pop up will appear for Activity Notification Settings. From there, you can click the button next to all new posts in this Space to choose whether or not you want to receive notifications of new announcements in that space via push notification, email, both, or never. Don't forget to select Apply to update your preferences. 
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Tip:

If you want to mute messages in a specific chat channel only, you can do so by selecting the bell button from the chat module within a specific chat thread. This way you don't miss important messages in all of your chat threads.