1. Help Center
  2. Your Profile
  3. Manage two-factor authentication (2FA)

Get new recovery tokens

  1.  Go to your profile by clicking on your name in the top right corner of the platform. 
  2. Then click on the 'Account' tab

  3. Scroll down to the 'Authentication type' section and click on 'Get new recovery tokens'. 
  4. A pop-up window will open

  5. Open your Authentication app and copy the code
  6. Paste it in the pop-up window and click the 'Verify code' button

Important: Once you have requested new recovery tokens, your old ones will no longer work.