Set up two-factor authentication
- Go to your profile by clicking on your name in the top right corner of the platform.
- Then click on the 'Account' tab
- Scroll down to the 'Authentication type' section and click on 'Set up two-factor authentication'
- A pop up window will open guiding you through three simple steps
- The first step is to download an application for authentication on your mobile device. We recommend using the following apps:
- Authy
- Duo Mobile
- Google Authenticator - Once you downloaded one of these apps, open it and scan the QR code
- This should generate a code that you can enter as such
- Click on the 'Verify code' button. The verification may take a few seconds.
- Once the verification is done you will get a page with your recovery tokens. Make sure to download and save them to a safe location and not to share them with anyone.
Important: Your tokens can be used in case of a problem with your authentification app. Each token can only be used once but you can reset your recovery tokens.
- The first step is to download an application for authentication on your mobile device. We recommend using the following apps:
Note: If you can't connect to your platform and lost your recovery token, contact your platform admin, they can generate a one time recovery token for you. Once you used it make sure to reset two-factor authentication.
Reset two-factor authentication
- Go to your profile by clicking on your name in the top right corner of the platform.
- Then click on the 'Account' tab
- Scroll down to the 'Authentication type' section and click on 'Reset two-factor authentication'
- A pop up window will open. You can now follow the set up steps as from number 4.