Help Center
English
Deutsch
Español
Français
Italiano
Nederlands
Português - Portugal
Go to trustedfamily.com
Submit a request
Deutsch
Español
Français
Italiano
Nederlands
Português - Portugal
Configure access & security
Getting Started
Trusted Family on mobile
Intro to the platform
Join an existing platform
Understand roles & permissions
Using the Platform
Surveys
Groups
Family Tree
Document Management
Media Apps
Private Vaults
Messaging
Member Directory
Article Creator
Calendar
Newsletters
Newsfeed
Events
Your Profile
Access your account
Manage two-factor authentication (2FA)
Manage your profile
Adjust your notifications
Platform Administration
Customize your platform
Set up a new platform
Customize your family tree
Adjust settings & permissions
Communicate with members
Manage members
Configure access & security
Tips & More
Designs tutorials
Campaign Ideas
Trusted Family Webinars
Success strategies
Tips & tricks
Use Cases
Back to home
Help Center
Platform Administration
Configure access & security
Getting Started
Trusted Family on mobile
Intro to the platform
Join an existing platform
Understand roles & permissions
Using the Platform
Surveys
Groups
Family Tree
Document Management
Media Apps
Private Vaults
Messaging
Member Directory
Article Creator
Calendar
Newsletters
Newsfeed
Events
Your Profile
Access your account
Manage two-factor authentication (2FA)
Manage your profile
Adjust your notifications
Platform Administration
Customize your platform
Set up a new platform
Customize your family tree
Adjust settings & permissions
Communicate with members
Manage members
Configure access & security
Tips & More
Designs tutorials
Campaign Ideas
Trusted Family Webinars
Success strategies
Tips & tricks
Use Cases
Platform Administration
Learn about setting up your platform, creating groups and inviting members.
Customize your platform
Add and organize widgets
Add a banner to a group page
Customize member profiles
Hide apps from the menu in a group
Mark a widget as important
Setting up Private Vaults on your platform
Add folder covers
Customise a group’s menu
Remove a widget
Add groups
See more
Set up a new platform
Modify the welcome email
Access and understand the platform's statistics
Custom design
Onboard your members to the platform
Modify the invitation email
Create a platform
Custom menu
See more
Customize your family tree
Add deceased information
Set up family branches
Add and delete members in the family tree
Adjust settings & permissions
Prevent sign-in for a member
Make a member's profile private
Remove a member from a group
Change a group's settings
Invite members to specific groups
Change a member's role
See more
Communicate with members
Create and send out surveys
Send out push notifications
Create events
Create and send out newsletters
Send messages to specific member lists
See more
Manage members
Create a new member profile
Create, edit, delete and export member lists
Remove or Delete a member's account
Initiate an email change request for a member
Send out platform invitations
Manage and resend platform invitations
Initiate a password reset for members
Members with invalid email address
See more
Configure access & security
How to disable comments on a file
Generate a one time token for a member
Ask members to set up two-factor authentication